— Frequently Asked Questions —

  • What is the difference between Chinese and International version?

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  • Do I need to buy a screen?

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  • How to adjust the size of image?

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  • What's the lifespan of JMGO projector?

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  • Does JMGO have 3D function?

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  • About 3D technology

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  • How to achieve 3D effect?

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  • How can I use JMGO as a Bluetooth speaker? (Stand-by Bluetooth mode)

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  • How can I connect external sound system through Bluetooth?

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  • How can I connect my external sound system with JMGO projector?

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  • Does JMGO work with other external devices?

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  • How to mirror the screen of my device?

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  • Auto/manual correction

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  • How to use auto-focus?

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  • How to use manual focus?

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  • Why do I have to adjust focus and keystone when turning on JMGO?

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  • How to remote?

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  • About "Fun Control" application

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  • Whom to help?

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  • Global repair center?

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  • Where to buy accessories and spare parts?

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  • Will the software be supported/updated?

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  • Firmware upgrade

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  • Factory reset

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  • My projector is turning off by itself, what should I do?

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  • I saw a dead pixel, what should I do?

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  • My projector does not turn on, what should I do?

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  • My projector is overheated, what should I do?

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  • I can't use YouTube, what should I do?

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  • How to extend the lifespan of JMGO?

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