General - Create New Customer Account

What is the difference between Chinese and International version?

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International version is different from following perspectives:
1. Our international version supports 13 country languages.
2. The software is dedicatedly designed and customized for global users, it supports many types of APK including Youtube, Facebook, Hulu, etc.
3. JMGO's projectors are with universal input voltage (100V-240V), you can use it anywhere without a transformer.
Do I need to buy a screen?

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No, you don't need to buy a screen. You can directly project it to a white plain wall. The format of our screen is 16:9, which is the golden standard in the industry.

We also recommend a screen for a better watching experience.
How to adjust the size of image?

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Yes, you can adjust the size of image as following instruction:
1. Setting → Image → turn off the "Auto Keystone Correction" → adjust "manual" by or of JMGO remote control.

For JMGO N7, There are 2 methods for you:
1. Setting → Image → turn off the "Auto Keystone Correction" → adjust "manual" by or of JMGO remote control.
2. Press the "JMGO" key and shift to choose "Digital Zoom" to shift the size of your screen.
What's the lifespan of JMGO projector？

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The lifespan for our LED source is about 30000 hours. You can use it about 10 years with 8 hours per day.
How to extend the lifespan of JMGO?

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1. Handle with care:

Please avoid physical damage to the projector. Also, do not move it frequently when you are using it.

2. Please relax:

You have just turned off/on the projector? Hold on please. It needs to take a rest for a while :). Please wait for about 5 minutes before you turn it on/off again.

3. Let it alive:

Do not leave the projector in idle for a lengthy period of time, or it can be dead.

4. Keep your room dry:

Our projector is highly subject to water damage from both direct contact and humidity in the air. So note that it needs to be confined to a well controlled environment.

5. Clean regularly:

Get professional cleaning services in our service regularly, or you can disaseemble to clean the fan by yourself under our guidance.

Thank you for reading. Have a nice time with JMGO!

Any questions, please feel free to reach: after-sales@jmgo.com

Everyone deserves a JMGO. Where there is JMGO, there is cinema.